Legal

Privacy Policy

How Competition Ready collects, uses, and protects your information — and what we will never do with it.

Last updated: October 2, 2026

Overview

This Privacy Policy describes how Competition Ready ("Competition Ready," "we," "us," or "our") collects, uses, and discloses information when competition directors, studio staff, dancers' parents/guardians, and judges ("you") use our website and platform (the "Service").

Information We Collect

Depending on your role, we may collect:

  • Account information — name, email address, and mobile phone number, used for login, identity verification, and account security.
  • Studio and dancer information — studio contact details, dancer names, dates of birth, and routine/entry data submitted during competition registration.
  • Competition information — divisions, pricing, schedules, and related configuration entered by competition directors.
  • Payment information — processed by our third-party payment provider; Competition Ready does not store full payment card numbers.
  • Usage data — basic technical information (such as browser type and pages visited) used to keep the Service reliable and secure.

How We Use Your Mobile Phone Number

If you provide a mobile phone number, we use it only for the following purposes:

  • Sending one-time security codes for multi-factor authentication (MFA) when you log in or change sensitive account settings.
  • Verifying your identity during electronic signature of a competition's terms and conditions or waivers.
  • Sending transactional text messages you have opted in to receive, such as balance-due reminders or schedule updates for a competition you are registered with. See our SMS Terms & Messaging Program page for full details.

We do not sell, rent, or share your mobile phone number — or any SMS opt-in consent data — with third parties or affiliates for marketing purposes, under any circumstances. Your phone number is used solely to deliver the transactional and security messages described above.

How We Share Information

We share information only as necessary to operate the Service:

  • Service providers — we use trusted infrastructure providers (such as cloud hosting, email delivery, and SMS delivery vendors) solely to deliver the Service on our behalf. These providers are contractually prohibited from using your information for their own marketing purposes.
  • Your competition director or studio — information you submit during registration is shared with the relevant competition director or studio as needed to process your registration, exactly as you'd expect.
  • Legal requirements — we may disclose information if required to do so by law or in response to valid legal process.

We do not sell personal information. We do not share personal information with third parties for their own independent marketing purposes.

Data Security

We protect accounts with multi-factor authentication (SMS, authenticator app, or passkey), encrypted storage of sensitive secrets, and role-based access controls so that only authorized users can view or change data relevant to their role. Passwords are stored using one-way cryptographic hashing and are never emailed or displayed in plain text.

Data Retention

We retain account and registration information for as long as your account is active or as needed to provide the Service, and as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Choices

  • You may opt out of transactional text messages at any time by replying STOP to any message, or by updating your notification preferences in your account.
  • You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Children's Information

Competition Ready is used by competition directors, studio staff, and parents/guardians to register and manage dancer information, including for minors. We do not knowingly collect personal information directly from children; dancer records are entered and managed by an adult studio representative or parent/guardian.

Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above whenever we make changes.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at hello@competitionready.dance.